Unable To Meet Us

Unable To Meet Us

Many of our customers are based overseas and it is not a problem if you are unable to meet. We can work with you via phone, email and video chats. We will conduct an initial telephone consultation following your request and take it from there. You can send in ideas that you have for your bespoke jewellery and our designers are ready to articulate precisely to bring your ideas to live by sending you images of gems, designs and how the finished piece will look. Hand craft or CAD design are used to create the final image.

We will require £300 to create your unique design following consultation as its time consuming and displays your commitment. This will be deducted off the final payment for your piece of jewellery. First draft of your design image will be emailed to you within a week which you will be able to view from all angles to enable you to visualise your ring. Following feedback from yourself we will make changes till you are 100% satisfied. We will also send you pictures and certificates of gems to choose. The design process take from 2-3 weeks.

Once you are satisfied with the design we will only then start the making process. At this stage the 2nd instalment will need to be paid 50% of the remaining balance. The designer will then put together the making processes. Goldsmith, stone-setter, engraver and Polisher will all have their own set of instructions to follow. Once finished we will send you images of the final piece and bring your dreams to reality this usually takes 2-3 weeks. We will then require the final payment to clear the balance prior to dispatch. Your ring is presented in luxurious packaging with our name on it.

Your ring will be delivered using either UPS, FedEx, DHL (secure delivery) or Royal Mail special delivery where a signature is required. If you are not at home, your ring/s will arrive at your local post office or local delivery depot to rearrange the delivery or collection.

Our commitment does not end as we hand over the ring, we provide a lifetime promise to clean and inspect your ring annually for weakened claws. We want to be kept informed of how your story develops.

We would love to know about the magical proposal and the celebrations. As the years pass we want to be here to help you celebrate further milestones maybe a wedding ring, eternity ring or necklace to celebrate birth of a child.

We’ve cherished moments making all our bespoke jewellery and getting to know the inner character of individuals to bring out the creativity in making the jewellery your own, that you will love so it’s over to you now to make that call……..